Privacy Policy

Last Updated: 01/11/2024

Bombay Bar is committed to protecting your privacy and ensuring your personal information is handled in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This policy outlines how we collect, use, disclose, and manage your personal information.

1. Information We Collect

We may collect personal information, including but not limited to:

• Contact details: Name, phone number, email address.
• Booking information: Reservation details and special requests.
• Payment information: Credit/debit card details for secure transactions.
• Website usage data: Information about your visits to our website, including cookies, IP addresses, and browsing behavior.
• Feedback: Reviews, surveys, and comments about our services.

2. How We Collect Your Information

We may collect personal information directly from you when:

• You make a booking through our website or by phone.
• You interact with us via email or social media.
• You visit our website or use online services (e.g., through cookies or analytics tools).
• You provide feedback, complete surveys, or participate in promotions.

3. How We Use Your Information

We use your personal information for the following purposes:

• To manage reservations and bookings.
• To process payments and issue receipts.
• To improve your dining experience and address special requests.
• To communicate with you about offers, promotions, or updates (with your consent).
• To comply with legal and regulatory obligations.

4. Disclosure of Your Information

We may disclose your information to third parties in the following circumstances:

• Service providers: For payment processing, marketing, or IT services.
• Legal obligations: To comply with applicable laws, regulations, or legal processes.
• Business transfers: In the event of a business sale or restructuring.

5. Cookies and Website Analytics

Our website may use cookies and tracking tools to enhance user experience and gather usage data. You can manage cookie preferences through your browser settings.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure.

7. Your Rights

You have the right to:

• Access your personal information.
• Request correction of inaccurate or incomplete information.
• Opt-out of receiving marketing communications.

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and recommend reviewing their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

• Email: contact@bombaybar.com.au